Privacy Policy

Last updated: August 15, 2025

moose + frankie respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit our website or interact with our brand.

1. Information We Collect

We may collect the following information:

  • Personal Information: name, email address, billing/shipping address, phone number, and payment details (processed securely through our payment providers).

  • Order Information: products purchased, purchase history, and transaction details.

  • Technical Information: your IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Communicate with you about your purchases, inquiries, or customer service requests.

  • Send marketing communications (only if you opt in).

  • Improve our website, products, and customer experience.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information.
We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, shipping carriers, marketing platforms).

  • Legal authorities if required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Enable site functionality (e.g., remembering what’s in your cart).

  • Analyze traffic and improve performance.

  • Provide a more personalized shopping experience.
    You can manage cookie settings through your browser preferences.

5. Data Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails at any time by clicking the “unsubscribe” link.

  • Request a copy of the personal information we have about you.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us
If you have any questions or requests related to this Privacy Policy, please email us at rebecca@mooseandfrankie.com or mail us at:

moose + frankie
1385 Carr St. Suite 1
Lakewood, CO, 80214